Insights
Notes for people who run the operation.
Written for the person in charge of a plant, a warehouse or a desk, not for a developer. They cover which systems to rent and which to own, and what a dependable record looks like. Each should be useful whether or not you ever build anything with us.
The last capability enterprises still rent: their software
Enterprises brought suppliers, distribution, logistics, finance and maintenance inside because control mattered more than convenience. The software that runs all of it stayed bought or rented. Why that was rational, what changed, and what owning should and should not mean.Read the articleBuild, buy or rent: deciding capability by capability
Build versus buy is the wrong question when asked of a whole enterprise. Asked of one capability at a time, it has clear answers. Which systems to keep renting, which to own, the questions that sort them, and the usual mistakes in each direction.What a first build should leave behind
A delivered system and a described operation are different things, and only the second lets you carry on without the vendor. What should be written down, what you should be able to do the day the vendor leaves, and the questions to ask before signing.Event sourcing, explained for people who run operations
Most software stores what is true now. Event sourcing stores what happened and works out the rest. What that changes on an ordinary Tuesday, and why it matters to anyone who wants to own their systems, without the developer vocabulary.Where packaged software stops: the workarounds are the map
Packaged software covers what every business has in common. The part that is yours ends up rented badly or run in workarounds. How to find that part in your own operation, sort it, and decide what deserves to be owned.How to replace spreadsheets and WhatsApp approvals
The spreadsheet and the group chat are a capability your business already owns, informally. How to turn them into a system without slowing the work down or handing control of the process to someone else.What an audit trail should tell you
For any figure that matters, an audit trail should say what changed, who changed it, when, why, and what it was before. How to tell a log bolted on from a record that is the data, who is able to change that record, and what you keep if you change vendor.
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Every process in your operation, on one system.
Tell us how your operation runs today, and we will come back with what it takes to build it: the processes, the scope, and the timeline. Every system is scoped and built with you, so the first conversation is about your operation, not a demo.
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